Our Policies

Nature of Our Business

Sri Devi Consultancy is a recruitment, manpower and job placement consultancy. We act as a bridge between candidates and employers.

We help candidates understand available employment opportunities and connect suitable candidates with employers based on their qualifications, skills, experience, job preferences and the requirements of the employer.

Candidate Policy: We Do Not Guarantee Employment

Sri Devi Consultancy does not guarantee that every candidate will receive a job. We can only identify and communicate suitable opportunities based on the information available to us. Final selection is completely dependent on the employer.

Selection may depend on

• Qualification
• Skills
• Experience
• Interview performance
• Communication ability
• Job requirements
• Employer requirements
• Document verification
• Background verification, where applicable

Candidate and Employer Matching

Our role is to help match a candidate's profile with suitable employer requirements. We consider information such as:

• Education
• Experience
• Skills
• Preferred job role
• Preferred location
• Expected salary
• Availability
• Other job-related requirements

We may communicate suitable opportunities to the candidate. The candidate is responsible for deciding whether to apply, attend an interview and accept an employment offer.

Sri Devi Consultancy Does Not Pay Candidate Salary

Sri Devi Consultancy does not promise or guarantee the candidate's salary. The salary is paid by the employer who hires the candidate.

The employer determines

• Salary
• Incentives
• Working hours
• Job duties
• Leave
• Benefits
• Employment period
• Other employment conditions

Candidates should carefully read and understand the employer's offer and employment terms before joining.

Current Job Availability

Job vacancies can change at any time. A vacancy communicated by Sri Devi Consultancy may become unavailable because:

• The employer has filled the position
• The employer has changed its requirement
• The employer has paused recruitment
• The candidate position is no longer available
• The recruitment process has ended

Candidate Information

Candidates must provide accurate information. Candidates should not submit:

• False educational information
• False work experience
• Fake certificates
• Incorrect identity information
• Misleading employment information
• False references

If a candidate provides incorrect or fraudulent information, Sri Devi Consultancy may stop providing recruitment assistance. The candidate may also be responsible for any consequences resulting from false information.

Candidate Documents

Candidates may be asked to provide documents required for recruitment or verification. Examples may include:

• Resume or CV
• Educational qualification details
• Identity information
• Experience information
• Other documents required for a particular job

Sri Devi Consultancy collects and handles candidate documents only for legitimate recruitment, verification and related business purposes, and in accordance with applicable law. Candidates are informed clearly about why any document is required and how it will be handled.

Recruitment and Consultancy Fees

If any recruitment, consultancy or service fee applies, the applicable fee and terms are clearly communicated to the candidate before payment. The candidate should understand:

• Amount payable
• Purpose of the payment
• Payment method
• Applicable refund conditions
• Service terms
• Any other applicable conditions

The consultancy must not misrepresent a service fee as a guaranteed payment for obtaining a job. No employee, agent or representative should collect an unauthorised payment on behalf of Sri Devi Consultancy.

No Job or Salary Guarantee

Sri Devi Consultancy must never represent that payment of a fee guarantees:

• A job
• Selection
• Interview success
• Salary
• Promotion
• Joining
• Employment duration

Employer and Company Verification

Before Sri Devi Consultancy proceeds with recruitment for a company, the company and its recruitment requirement are verified to the extent reasonably possible. This protects candidates, employers, Sri Devi Consultancy and the recruitment process.

Information that may be requested from an employer

• Legal company or business name
• Company address
• Authorised contact person's name
• Official business contact details
• Company email
• Website, where available
• Business registration details, where applicable
• GST details, where applicable
• Job description
• Number of vacancies
• Job location
• Salary range
• Qualification requirements
• Experience requirements
• Working hours
• Shift details
• Expected joining date
• Other relevant employment information

The exact documents required may vary depending on the employer and the type of recruitment service.

Employer Responsibility

The employer is responsible for providing truthful and accurate information about the job, and must clearly communicate:

• Actual job role
• Salary
• Job location
• Working hours
• Duties
• Required qualifications
• Experience requirements
• Employment conditions
• Any applicable probation or contract terms

The employer must not provide misleading information to candidates.

Employer Final Selection

Sri Devi Consultancy may source, screen and coordinate candidates. However, the employer makes the final hiring decision.

Sri Devi Consultancy does not make the final employment decision on behalf of the employer unless specifically authorised under a separate agreement. The employer is responsible for conducting its final interview, verification and hiring decision.

Candidate Verification by Employer

Employers are responsible for carrying out any final verification they consider necessary before hiring a candidate. This may include verification of:

• Identity
• Education
• Experience
• References
• Background
• Other employment-related information

Sri Devi Consultancy does not represent that a candidate is fully verified unless the relevant verification has actually been completed.

Employer Job Requirement Policy

An employer must not use Sri Devi Consultancy's recruitment service to:

• Advertise a fake vacancy
• Collect money from candidates unlawfully
• Mislead candidates
• Request illegal or discriminatory hiring practices
• Obtain confidential candidate information for an unrelated purpose
• Misrepresent salary or employment conditions

Sri Devi Consultancy may refuse or discontinue recruitment services where a requirement appears unlawful, misleading, unsafe or inconsistent with company policy.

Candidate Choice

Candidates should have the opportunity to understand the basic job information before deciding whether to proceed. A candidate should not be forced to accept a job. The candidate should make their own decision after understanding the available information and the employer's terms.

Employer and Candidate Communication

Sri Devi Consultancy may coordinate communication between employers and candidates. Communication may include:

• Interview scheduling
• Job information
• Interview updates
• Selection updates
• Joining information
• Recruitment follow-up

Sri Devi Consultancy is not responsible for statements independently made by a candidate or employer outside the information provided by Sri Devi Consultancy.

Post-Joining Responsibility

After a candidate joins an employer, the employment relationship is primarily between the employer and the employee. The employer is responsible for the candidate's employment, salary, workplace, duties and applicable employment obligations.

Sri Devi Consultancy may provide reasonable recruitment follow-up or communication support where applicable.

Replacement Policy

If replacement support is offered to an employer, it is governed by the specific written commercial agreement between Sri Devi Consultancy and the employer.

Privacy and Personal Information

Sri Devi Consultancy collects only information reasonably necessary for recruitment, staffing, communication and related legitimate business purposes.

Candidate and employer information is handled responsibly and is not unnecessarily disclosed to unrelated third parties. Personal information may be shared with a relevant employer or service provider where necessary for the recruitment process and where permitted by applicable law.

Website and AI Chatbot Policy

The website AI chatbot, Devi, provides general recruitment information and basic guidance. The chatbot must not:

• Guarantee a job
• Guarantee selection
• Guarantee salary
• Invent vacancies
• Invent employers
• Invent fees
• Invent interview dates
• Invent company information
• Give false legal advice
• Claim that a candidate has been selected unless confirmed
• Claim that a company has hired a candidate unless confirmed

Candidate and Employer Disclaimers

For candidates

Sri Devi Consultancy does not directly employ candidates for every vacancy listed or communicated through our recruitment service. Our role is to identify and connect candidates with suitable employment opportunities offered by employers. We match opportunities based on the candidate's skills, qualifications, experience and preferences and the employer's requirements. Final selection, salary, employment terms and joining decisions are made by the hiring employer.

For employers

Sri Devi Consultancy provides recruitment and manpower support to employers. We help source and coordinate suitable candidates according to the requirements provided by the employer. The employer remains responsible for the final interview, selection, employment decision, salary and employment terms.

No False Representation

No employee, representative, recruiter, agent or chatbot of Sri Devi Consultancy should represent that:

• A job is guaranteed
• Selection is guaranteed
• A particular salary is guaranteed
• A candidate will definitely join
• An employer will definitely hire a candidate
• Payment automatically guarantees employment

All recruitment communication must be honest, clear and based on available information.

Right to Refuse Service, and Acceptance of Terms

Sri Devi Consultancy reserves the right to refuse or discontinue a recruitment service where:

• Information appears false or misleading
• A company cannot reasonably verify its recruitment requirement
• A candidate provides fraudulent information
• The recruitment request appears unlawful
• The requested activity creates unreasonable risk
• The terms are inconsistent with Sri Devi Consultancy's policies

By using Sri Devi Consultancy's recruitment services, candidates and employers acknowledge that they have had an opportunity to understand the applicable terms and policies. Specific recruitment, staffing, consultancy fees, replacement conditions or other commercial terms may be governed by a separate written agreement. Where a separate written agreement exists, the parties should follow the terms of that agreement.